by Marc Becher | Jun 26, 2017 | Case Study
Challenge State government agency was under pressure to develop communication with military veterans in order to improve benefit management. How it Impacted Their BusinessGeneral awareness was nominally impacting nearly 500,000 veterans. Positive PR and funding were...
by Marc Becher | Jun 14, 2017 | Case Study
Challenge State Government Agency had struggles with operations, satisfaction of customers, and general quality of output. How it Impacted Their BusinessConsumers were routinely frustrated with interacting with the department and staff. Wait times, service, and...