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Shoot Your Shot

Shoot Your Shot

Recently, I posted an article about an experience I had at Zoës Kitchen Corporate.  Long story short, it was a sales call gone right.  I walked in and due to dumb luck, their entire staff was in the lobby and cheered me on as if I were the most amazing person to enter...
5 Tips for Improving Loyalty Performance

5 Tips for Improving Loyalty Performance

Having a loyalty program is a major commitment for a brand.  Managing and maximizing the program will benefit the brand immensely.  Here are 5 tips as a restaurant looks to improve Loyalty performance (the same can be applied to Eclubs and App users as well). 1.​ Make...